Sunday, March 1, 1998 at 07:08:36

I work in sales and often find myself using filled pauses because I'm formulating my next words but don't want to lose control of the conversation.  Frankly, I don't like that and I try to reduce this bad habit.

I've noticed, though, that some use filled pauses for a less acceptable (in my view) reason and that is to simply dominate the conversation.  Again, for that reason, I've tried to be a little introspective and reduce my use of this technique.  I believe that the art of polite conversation requires a person to be interruptible.

- KB

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